Privacy Policy
Information We Collect
When you contact Chet's Auto Wrecking & Scrap Metal through our website, we collect only the information you choose to give us: your name, email address, phone number, and the message or vehicle details you submit. We also collect basic, non-identifying technical information such as browser type, device type, and pages visited.
How We Use It
We use your information to respond to your inquiry, quote scrap metal or junk car prices, schedule a pickup or container drop-off, and follow up about the service you asked about. We do not sell, rent, or trade your personal information to anyone.
Cookies
Our website may use cookies and similar technologies to remember your preferences and to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings; the site will still work, though some conveniences may be lost.
Third-Party Services
We use trusted third-party services to operate the site, including web hosting, embedded map services, and an embedded vehicle-offer form used to price junk cars. These providers process only the data needed to deliver their service and are not permitted to use it for their own marketing.
Data Retention
We keep contact form submissions only as long as needed to serve your request and to meet our record-keeping and legal obligations. When information is no longer needed, we delete or securely dispose of it.
Your Rights
You may ask us at any time to tell you what information we hold about you, correct it, or delete it. You may also ask us to stop contacting you. To make a request, use the contact details below and we will respond promptly.
Contact Us
Chet's Auto Wrecking & Scrap Metal, 1571 Page Blvd, Springfield, MA 01104. Phone: (413) 271-7594. Email: info@chetsscrapmetal.com. Hours: Monday to Friday 8 AM to 5 PM; Saturday and Sunday closed.